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Property Maintenance

We keep your investment safeguarded

Maintenance & Inspections

El Paso Property Maintenance

Maintenance

We make property maintenance stress-free and straightforward. Owners can choose to use their own trusted vendors or take advantage of our network of professionals, who are selected for their high-quality work, prompt response times, and fair pricing.

For urgent issues, tenants can call our 24/7 emergency maintenance line, which ensures that help is always just a call away. We also work with experienced local handymen who handle smaller repairs—such as replacing light fixtures or unclogging drains—quickly and affordably, saving owners time and money while keeping residents satisfied.

Move-In & Move-Out Inspections

Every property we manage receives a detailed inspection before and after each tenancy. Before move-in, we document the property’s condition, take photos, and make sure everything is in excellent shape for the new resident. When tenants move out, we conduct a thorough inspection to address any damages beyond normal wear and tear. Applicable repair costs are deducted from the security deposit, and the property is professionally cleaned and refreshed—ready to welcome its next occupant.

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As Your El Paso Property Manager, We Take Care of Everything.

Marketing

Marketing is key to managing a successful rental. We provide an expert market analysis for each of the properties we manage.

Tenant Screening

We take the guesswork out of finding great tenants. Our thorough screening process reviews credit, background, and rental history, so only qualified tenants move in. From there, we handle the entire move-in process and ongoing maintenance coordination for a seamless experience.

Rent Collection

We make rent collection simple and efficient for both owners and tenants. Tenants can pay rent securely online through our resident portal, making the process fast and convenient. Once rent is received, funds are processed and deposited directly into your account—typically around the 12th of each month. Our streamlined system keeps everything organized and ensures you get paid promptly after collection

Maintenance & Property Inspections

Your property’s condition is our priority. We conduct detailed inspections at move-in and move-out, and we ensure all maintenance requests are handled quickly and professionally by trusted vendors.

Financial Reporting

Stay informed with our user-friendly owner portal. Access detailed financial statements, expense reports, and property updates anytime—so you’re always informed about your investment.

Eviction Protection

While evictions are rare, we’re prepared to handle them if they arise. We’ll handle the legal process and work efficiently to re-rent your property, minimizing downtime and stress.

  • "Four years ago, I had the opportunity to buy an investment property at a great price. I was hesitant because I was afraid of not finding the right tenant. My biggest fear was having it vacant which would mean that I would have to make the mortgage payments or renting it to the wrong family and they would destroy my house. I contacted Dale and asked him for help, to my surprise Dale found a tenant within a couple of days. More importantly Dale takes care of all the home repairs and deposits my rent into my account electronically each month. My experience with my rental has been very pleasurable because of Dale. Dale is very professional and dependable. If you are not using Northern Pass Properties as your property manager company, you are not using the best!"

    Jose A., El Paso TX
  • "I’ve been working with Northern Pass Properties for almost 3 years. Dale is responsible, responsive and dependable."

    Dan K., San Antonio TX
  • "Living out of state you have to trust and rely on your property manager and Dale Swiger is just that person. I have had multiple properties with Northern Pass Properties for over 5 years now. Recently I asked Dale to attend a hearing on my property taxes and he didn't even hesitate and handled it all for me as a courtesy. That alone speaks volumes about his customer service and someone I can rely on. I highly recommend Northern Pass Properties."

    AJ S., Aliso Viejo CA
  • "Dale Swiger has been very helpful and professional and courteous since day one. He answered every question I had wonderfully, and I had a lot of them. He will give you his time if you need it and I would recommend anyone who is looking to buy, sell or rent a home to use Northern Pass Properties!! You will not regret it. One of Dale's very satisfied customers, Melanie :)"

    Melanie M., Dugway UT
  • "It’s great to have someone in the area to manage our investment property. We have had good experiences with Dale finding qualified tenants with limited turnover. We have been very pleased with the service Northern Pass Properties has provided to us."

    Tamara O., Laguna Niguel CA
  • "Dale Swiger and Northern Pass Properties has been managing my single family home in El Paso for over three years now and I have been very pleased with the service and attention to detail he has given to my property. Being in the military on constant deployments has prevented me from making it back to check on my home, however I am rest assured that my property is being taken care of and it has been for the past three years. I highly recommend Dale and his team to anyone looking for a "property manager" to watch over and care about the property they leave behind."

    Edward G., US Army
  • "Several years ago, we purchased investment property within El Paso, Texas. Due to the fact that we do not reside within the state, we are pleased to be able to trust and rely upon Mr. Dale Swiger as our property manager. With Mr. Swiger as our property manager, we have yet to face a vacancy, a delinquency of rental fees, or troublesome tenants. On the other hand, we continue to be satisfied with effective, swift, and courteous communication, complete and precise monthly financial statements, and the steady cooperation provided by Mr. Swiger. We would never hesitate to recommend Mr. Swiger and Northern Pass Properties to any investor in need of a highly dependable and professional property manager."

    Lance and Christine A., Palm Springs, CA.

Areas We Serve